GDPR policy
Data protection policy
Bala Agri AB protects your personal privacy. This data protection policy explains how Bala Agri AB collects and uses personal data. If you have any questions about privacy and data protection, please contact us at info@balaagri.se.
When you contact us, for example to purchase a product or service from us, you accept our Data Protection Policy and our processing of your personal data. You also agree that Bala Agri AB may use electronic communication channels to send you information.
In order to offer you our services and products, we need to process your personal data as described below. We do this with the utmost respect for your privacy.
What information do we collect?
Collection and use of data
This data protection policy covers data collected online and offline, including personal data that we may collect through various channels, such as websites, social media, contact by telephone or email, and at events/trade fairs. We may combine personal data collected in one way (e.g., a website) with personal data collected in another way (e.g., at trade shows, customer meetings).
Information you provide to us
You may directly or indirectly provide us with information about yourself and your company in a number of different ways, such as when you make an inquiry about a product or service we sell, sign up for our newsletter, interact on our social media channels, purchase a product from us, or contact us by email, letter, or phone. This information may include:
- Personal and contact information – name, date of birth, social security number, billing and delivery address, email address, mobile phone number, position in the company, etc.
- Payment information – invoice information, bank account number, etc.
Information we collect about you:
When you contact us, we may collect information about you (please note that we do not necessarily collect all of the data listed below):
- Personal and contact information such as name, date of birth, social security number, billing and delivery address, email address, mobile phone number, and position in the company.
- Product/service information – details about the products or services you have purchased or shown interest in purchasing.
- Financial information – any credit, debt, or negative payment history.
- Historical information – previous purchases, payment and credit history
- Device information – for example, IP address, language settings, browser settings, time zone, operating system, platform, and screen resolution
- Geographic information – your geographic location
The information you provide to us, the information we collect about you, as well as information about the products/services and financial information, is generally necessary to enter into a contractual relationship with us, while the other information we collect is generally necessary for other purposes, as described below.
What do we do with the information?
Providing, performing, and improving our services.
All data is used to provide, perform, and improve our services. Bala Agri AB processes personal data for the following purposes based on the following legal grounds:
| Purpose of treatment | Legal basis for processing "why is processing necessary" |
|---|---|
| To confirm your identity and verify your personal and contact details. | To fulfill our contractual obligations to you |
| To fulfill our obligations to our customers and suppliers, and to provide our customers and other stakeholders with information, products, and services. | To fulfill our contractual obligations to you |
| To ensure that content is presented effectively to you and your device. | To fulfill our contractual obligations to you |
| To perform risk analysis, prevent fraud, and manage risk. | Compliance with applicable law and other legitimate interests |
| To comply with applicable legislation, such as anti-money laundering laws and accounting laws. | Comply with applicable laws |
Who might we share the information with?
In order to fulfill our commitments to our customers and other stakeholders, we may transfer or share information with third parties such as suppliers or subcontractors, authorized resellers and distributors, or service providers. We take all reasonable legal, technical, and organizational measures to ensure that the data is handled securely and with an adequate level of protection when transferred to or shared with such third parties.
1. We may provide necessary information to relevant authorities if we are required to do so by law or if you have given us your consent to do so.
What we will NOT do with the data.
Bala Agri AB will not sell the collected information to third parties.
Where do we process your personal data?
Bala Agri AB processes data within the EU/EEA. Bala Agri AB takes all reasonable legal, technical, and organizational measures to ensure that data is handled securely and with an adequate level of protection.
How long do we store the data?
We store data for as long as necessary to fulfill the purpose for which it was collected, or to perform our obligations, and for as long as required by statutory retention periods, particularly with regard to accounting requirements.
Your rights to access, rectification, and erasure
- Right to access your data. You have the right to request a copy of the information Bala Agri AB has about you and to verify the information we have about you.
- Right to rectification. You have the right to correct inaccurate or incomplete information about yourself.
- Right to be deleted ("right to be forgotten"). You have the right to request the deletion of your personal data in cases where the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that prevent us from immediately deleting parts of the data. These obligations may arise from accounting and tax legislation. What we do then is block the data that we are required to store from being used for purposes other than to fulfill such legal obligations.
Cookies and similar technologies. Bala Agri AB uses cookies on its website to provide a user-friendly online experience.
Contact us at
Bala Agri AB has organization number 556479-6109 and is based at Stallgatan 2, 465 30 NOSSEBRO. Contact us at info@balaagri.se if you have any questions regarding our processing of personal data or this data protection policy.
Cookies Policy
Cookies & Similar Technologies
We use cookies, web beacons, and similar technologies (collectively, "cookies") to enhance your experience on our website.
What are cookies?
Cookies are small text files consisting of letters and numbers. These are sent from our web server and stored on your device as described below. We use different types of cookies:
- Session cookies are temporary cookies that expire when you close your browser or app.
- Persistent cookies are cookies that remain on your computer until you delete them or they expire.
- First-party cookies are cookies set by the website you are visiting.
- Third-party cookies are cookies set by a third-party site.
- Web beacons are small transparent graphic images that may be included in emails.
Similar technologies are technologies that store information in your browser or on your device in a manner similar to cookies and web beacons.
Why do we use cookies?
The cookies we use generally improve the services we offer you. Some of our services require cookies to function, while others are there to make our services more convenient for you.
How can you control the use of cookies?
Your browser or device usually allows you to change the settings for the use and scope of cookies. Go to your browser or device settings to learn more about how to adjust your cookie settings. For example, you can choose to block all cookies, only accept first-party cookies, or delete cookies when you close your browser.
Please note that some services may not work if you block or delete cookies.
Contact us
If you have any questions about data protection or cookies, please contact us at: info@balaagri.se